Viewing Postback Logs

Purpose

The "Logs" section allows:

• To view the history of all sent postbacks
• To diagnose sending errors
• To check request and response data

Opening Logs

1. In the pixel list, open the actions menu (⋮)
2. Select Logs

Logs Table

Logs are displayed in a table with the following columns:

Log Filters

Search by ClickId

Enter the internal Click ID of the tracker to search for postbacks by a specific click.

Example: 507f1f77bcf86cd799439011

Filter by Status

• Success — only successful submissions
• Error — only errors
• Pending — only events in processing

Filter by Trigger

Select the type of event:

• All triggers — all types
• Deposit — only deposits (accept)
• Registration — only registrations (hold)
• Decline Lead — only declined leads (decline)
• Trash Lead — only trash leads (trash)
• PWA Install — only PWA installs (pwa_install)

Creation Period

Select a date range for filtering logs.

Example: 01.12.24 - 15.12.24

Analyzing Request and Response Data

For Facebook CAPI:

Request Data (request):

{
"type": "facebook",
"path": "/v23.0/1234567890123456/events",
"body": "{\"data\":[{\"event_name\":\"Purchase\",\"event_time\":1705319400,\"action_source\":\"website\",\"event_source_url\":\"https://domain.com/track/campaign_id/ads\",\"user_data\":{\"client_ip_address\":\"203.0.113.10\",\"client_user_agent\":\"Mozilla/5.0...\",\"fbc\":\"fb.1.1705319400000.AbCdEfGh\"},\"custom_data\":{\"currency\":\"USD\",\"value\":100},\"event_id\":\"507f1f77bcf86cd799439011\"}],\"partner_agent\":\"PartnerNetwork/1.0 (CAPI)\"}"
}

Response Data (response):

{"data": "{\"events_received\":1,\"fbtrace_id\":\"A1B2C3D4E5F6G7H8I9J0K1L2M3N4O5P\"}"}

For HTTP Get:

Request Data (request):

{
"type": "http",
"method": "GET",
"url": "https://partner.network/postback?click_id=AbCdEfGh&event=deposit"}

Response Data (response):

{
"status": 200,
"statusText": "OK",
"data": "{\"status\":\"ok\",\"message\":\"Postback received\"}"
}

Common Errors and Solutions